Frequently Asked Questions
Everything you need to know about your Kecks experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Simply measure your waist and chest and compare your results to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary between 7-14 business days depending on the destination.
Are Kecks products sustainably made?
Yes, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to reduce waste and ensure longevity in your wardrobe.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my Kecks apparel?
To maintain the quality of your garments, we recommend machine washing in cold water with like colors and air drying or using a low heat setting in the dryer.